Twende Travel OS is a cloud-based operating system designed for safari and travel businesses—bringing together itineraries, pricing, reservations, and operations in one seamless platform.
Replace your spreadsheets, WhatsApp threads and manual calculations with a single integrated system.
Centralize your customer data, monitor inquiry sources and statuses, and streamline all communication in one system—ensuring no opportunity is ever missed.
Design seamless, high-quality itineraries tailored to each client, automatically styled in your brand’s colors and identity—delivering a consistent and professional experience every time.
Build precise, fully customizable pricing structures with multi-currency capabilities, margin control, and seasonal rate management—delivering clear per-person cost breakdowns and eliminating costly errors.
Centralize and manage all accommodation bookings with full visibility—track availability, confirm reservations, and coordinate every stay with precision and ease.
Centralize and streamline all operational workflows, including vehicle planning, guide allocation, and daily logistics—giving you full visibility and control over every trip.
Monitor sales performance, booking trends, revenue and profitability through real-time dashboards and operational reports—providing the visibility needed to make informed business decisions and drive sustainable growth.
From initial inquiry to final debrief, every stage of the journey is managed within a single connected system—ensuring structured workflows, consistent data, and full visibility across your operations.
1
Twende Guests centralizes all guest inquiries from multiple channels into one structured CRM, where customer details, request source, and status are consistently tracked—eliminating spreadsheets and fragmented data.
2
Twende Planner structures the creation of professional itineraries in one centralized workflow, where each trip is organized, managed, and prepared for client presentation—fully branded to your company’s identity.
3
Twende Pricing structures the creation of accurate tour pricing in one centralized workflow, where costs, margins, seasonal rates, and multi-currency pricing are managed and calculated with full clarity and control.
4
Twende Stays centralizes all accommodation bookings in one system, giving you full visibility over availability, room types, confirmations, and reservations—ensuring accurate coordination and complete control over every stay.
5
Twende Ops centralizes all operational planning in one system, managing vehicles, guide assignments, daily schedules, and logistics—ensuring smooth coordination, real-time visibility, and full control over every trip execution.
6
Twende Insights centralizes all business data in one system, giving you full visibility over bookings, revenue, performance, and operational trends—turning raw data into clear, actionable insights that support smarter business decisions.
Twende Travel OS was conceived and developed by a team with direct operational experience within the East African travel industry. That foundation is reflected in every design decision — from the structure of the modules to the specificity of the features.
Every feature reflects real safari business workflows — not generic travel software adapted for a different market and a different operating context.
We operate at the centre of East African safari business. We understand its seasonality, its commercial pressures and the way decisions are made in practice.
Multi-currency pricing, African supplier structures and seasonal rate complexity are integral to the platform — not optional add-ons applied after the fact.
• Client enquiries distributed across email, WhatsApp and paper records — no consolidated pipeline view
• Pricing calculated in spreadsheets with no validation — a persistent source of commercial error and margin loss
• Vehicle and guide assignments managed informally — limited forward visibility on field logistics
• Inquiries managed across WhatsApp, email and notebooks — no single view of the pipeline
• Accommodation reservations tracked independently from the itinerary — no real-time link between booking and programm
• No consolidated revenue or performance data — strategic decisions made without reliable business intelligence
The majority of software serving the travel industry was engineered for markets with fundamentally different operational structures. Twende Travel OS takes a different approach.
1
The architecture of Twende Travel OS reflects the actual structure of an African safari business — the supplier relationships, multi-currency pricing requirements, and seasonal complexity that generic platforms do not accommodate.
2
Rather than requiring operators to connect disparate tools, Twende Travel OS provides a single environment where data flows automatically between modules — eliminating duplication and maintaining a single source of truth.
3
Twende Travel OS is designed for small and mid-sized safari businesses that require professional-grade structure without the overhead and complexity of enterprise systems built for large, global organisations.
4
Our team is based in Arusha and brings direct knowledge of the industry. When you require assistance, you are engaging with people who understand your business from the inside.
All six modules are included across every plan from day one. No implementation fees. No long-term commitment required. Additional Growth and Scale plans, offering expanded functionality for larger teams and more complex operations, will be available soon. We also offer tailored subscriptions for operators with specific requirements — contact us to discuss a solution aligned with your business.
67$/mo billed annually - save 15%
• Up to 2 users
• All six Twende Travel OS modules
• Up to 50 quotations per month
• 30-minute setup Call
• Basic reporting dashboards
• Email support — 2 business day response
• Priority support not included
• Custom reporting not included
• API access not included
/mo billed annually - save 15%
• Up to 5 users
• All six Twende Travel OS modules
• Up to 200 quotations per month
• Guided onboarding session included
• Standard reporting dashboards
• Priority support — 1 business day response
• Custom reporting not included
• API access not included
/mo billed annually - save 15%
• Unlimited users
• All six Twende Travel OS modules
• Unlimited quotations
• Custom Insights reporting & exports
• Full onboarding + data migration
• Same-day dedicated support
• Dedicated account manager
• API access for integrations
Request a live demo of Twende Travel OS, tailored to your operations.No commitment and no credit card required—just a clear understanding of how the platform works.
